Unorganized Website Structure with Online Reservation Issue

The website should elaborate on the services and achievements but the website was annoying the visitors with a wrong interface or the interface that totally misdirected them. Online reservation is a cool feature until it justifies its presence. Their website took no action on the reservation page but refreshed itself.

Excessive Reliance On OTAs

At the beginning stages, clients found OTA a useful gateway to sign the deals but later on, they had started to experience inauthenticity at the reliance on OTA. Reliance on various and excessive OTAs put their profit low as they were forced to pay high commissions for all the intermediates which are definitely not a prudent idea.

Brand Awareness

Stereotypes states, investing in the promotion of travels, and tourism is unnecessary and tough to find reasonable ROI. Our clients were priory followed or stuck on this say. Lack of brand awareness resulted in skipping their firm on every OTAs. This put their entries to nil and attaining breakeven itself became more complicated.

Managing Online Reputation

Nowadays, Customers became smart enough to inspect the online reputation then and there. None on the customer has claimed our client’s service since they have had improper online handles. Their services were idle on the internet and every customer ought to find their competitor despite the superiority in service.

Maximizing communication with the Customer Base

Since less or no interaction has been developed with the customer, our clients have found no conversion. Even the customers who had submitted inquiries got no response, though the backend terms of the website were not user friendly.